How To Fix CRM_MKTTG_TG021 - No target group was found for profile set &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_TG - CRM Marketing: Messages Target Goups

• Message number: 021

• Message text: No target group was found for profile set &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_TG021 - No target group was found for profile set &1 ?

  The SAP error message CRM_MKTTG_TG021 indicates that no target group was found for the specified profile set. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when working with marketing functions, particularly when trying to create or manage target groups based on a profile set.
  Cause:
  
  Profile Set Not Defined: The profile set specified in the error message may not be defined correctly or may not exist in the system.
  No Target Groups Assigned: There may be no target groups assigned to the specified profile set.
  Authorization Issues: The user may not have the necessary authorizations to access the target groups or profile sets.
  Data Inconsistency: There may be inconsistencies or missing data in the configuration of the marketing attributes or target groups.
  
  Solution:
  
  Check Profile Set: Verify that the profile set specified in the error message exists and is correctly defined in the system. You can do this by navigating to the relevant configuration settings in SAP CRM.
  Assign Target Groups: Ensure that target groups are properly assigned to the profile set. You may need to create or modify target groups to associate them with the profile set.
  Review Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to access the target groups and profile sets.
  Data Consistency Check: Perform a consistency check on the marketing attributes and target groups to ensure that all necessary data is present and correctly configured.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on managing target groups and profile sets in your version of SAP CRM.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I to navigate through CRM orders and check related configurations.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional insights or solutions.
  Community Forums: Consider visiting SAP Community forums or other user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP CRM.