How To Fix CRM_MKTTG_TG016 - No business partner selected

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_TG - CRM Marketing: Messages Target Goups

• Message number: 016

• Message text: No business partner selected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_TG016 - No business partner selected ?

  The SAP error message CRM_MKTTG_TG016: No business partner selected typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to perform an action that requires a business partner (BP) to be selected, but none has been specified. This can happen in various scenarios, such as when creating a marketing campaign, managing leads, or executing other CRM-related tasks.
  Cause:
  
  No Business Partner Selected: The most straightforward cause is that the user has not selected a business partner in the relevant transaction or screen.
  Incorrect Configuration: There may be issues with the configuration of the business partner settings in the system.
  User Authorization: The user may not have the necessary authorizations to view or select business partners.
  Data Issues: There may be issues with the data in the business partner master records, such as missing or incomplete information.
  
  Solution:
  
  Select a Business Partner: Ensure that you select a valid business partner in the relevant field before proceeding with the transaction. This can usually be done by using the search function to find and select the appropriate business partner.
  Check Configuration: Review the configuration settings for business partners in the CRM system to ensure that they are set up correctly. This may involve checking the settings in transaction codes like BP (Business Partner) or customizing settings in SPRO.
  User Authorizations: Verify that the user has the necessary authorizations to access and select business partners. This can be checked in the user roles and authorizations assigned to the user.
  Data Validation: Check the business partner master data for completeness and correctness. Ensure that all required fields are filled out and that the business partner is active and valid.
  System Logs: Review system logs or error logs for any additional information that may help diagnose the issue further.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRMD_ORDER (for managing CRM orders), and CRMD_ORDERADM_H (for order administration).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or fixes for known problems.
  Documentation: Refer to SAP documentation or help files for more detailed information on business partner management and CRM processes.
  Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the error message and continue with your CRM activities.