How To Fix CRM_MKTTG_TG014 - Profile of this segment type does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTTG_TG - CRM Marketing: Messages Target Goups

  • Message number: 014

  • Message text: Profile of this segment type does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTTG_TG014 - Profile of this segment type does not exist ?

    The SAP error message CRM_MKTTG_TG014 indicates that a profile for the specified segment type does not exist in the system. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when working with marketing segments or campaigns.

    Cause:

    1. Missing Profile: The most common cause of this error is that the profile for the specified segment type has not been created or is not available in the system.
    2. Incorrect Configuration: There may be a configuration issue where the segment type is not properly linked to a profile.
    3. Data Inconsistency: There could be inconsistencies in the data or settings related to the marketing segment or campaign.
    4. Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the profile.

    Solution:

    1. Create or Maintain Profile:

      • Go to the transaction code CRMD_ORDER or CRMD_ORDERADM_H.
      • Navigate to the relevant area where you can create or maintain marketing profiles.
      • Ensure that the profile for the specified segment type is created and properly configured.
    2. Check Configuration:

      • Use transaction code SPRO to access the SAP Customizing Implementation Guide.
      • Navigate to the relevant section for Marketing and ensure that the segment types are correctly configured and linked to their profiles.
    3. Review Authorizations:

      • Check if the user has the necessary authorizations to access the marketing profiles. This can be done by reviewing the user roles and authorizations in transaction code SU01.
    4. Consult Documentation:

      • Review SAP documentation or help files related to marketing segments and profiles to ensure that all necessary steps have been followed.
    5. Check for Notes and Patches:

      • Sometimes, specific issues may be addressed in SAP Notes or patches. Check the SAP Support Portal for any relevant notes that might address this error.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, SPRO, and SU01 for managing orders, customizing settings, and user authorizations, respectively.
    • SAP Help Portal: Utilize the SAP Help Portal for detailed documentation on CRM marketing functionalities.
    • Community Forums: Engage with SAP community forums or user groups for insights and solutions from other users who may have encountered similar issues.

    By following these steps, you should be able to resolve the error message CRM_MKTTG_TG014 and ensure that the necessary profiles for segment types are correctly set up in your SAP system.

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