How To Fix CRM_MKTTG_TG012 - Target group type does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_TG - CRM Marketing: Messages Target Goups

• Message number: 012

• Message text: Target group type does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_TG012 - Target group type does not exist ?

  The SAP error message CRM_MKTTG_TG012 indicates that the target group type you are trying to use does not exist in the system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when working with target groups in marketing activities.
  Cause:
  
  Non-existent Target Group Type: The specified target group type has not been defined in the system.
  Incorrect Configuration: The target group type may have been deleted or not properly configured in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the target group type.
  Data Consistency Issues: There may be inconsistencies in the data or configuration that lead to the system not recognizing the target group type.
  
  Solution:
  
  
  Check Target Group Type Configuration:
  
  Go to the transaction code SPRO (SAP Reference IMG).
  Navigate to CRM > Marketing > Target Group Management > Define Target Group Types.
  Verify if the target group type you are trying to use is listed. If it is not, you may need to create it.
  
  
  
  Create a New Target Group Type:
  
  If the target group type does not exist, you can create a new one by following the configuration steps in the same path mentioned above.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access and manage target groups. This can be checked with the help of your SAP security team.
  
  
  
  Data Consistency Check:
  
  Run any relevant consistency checks or reports to ensure that there are no underlying data issues that could be causing the error.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to target group management for any additional insights or updates that may be relevant.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing marketing documents and CRMD_ORDERADM_H for accessing order administration.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Training and Documentation: Consider reviewing training materials or documentation related to SAP CRM marketing functionalities to better understand how target groups are managed.
  
  By following these steps, you should be able to resolve the error message CRM_MKTTG_TG012 and successfully work with target groups in SAP CRM.