How To Fix CRM_MKTTG_SDS103 - TREX-attribute not found in buffer

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SDS - CRM Marketing: Messages Data Sources

• Message number: 103

• Message text: TREX-attribute not found in buffer

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_SDS103 - TREX-attribute not found in buffer ?

  The SAP error message CRM_MKTTG_SDS103 with the description "TREX-attribute not found in buffer" typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the TREX (Text Retrieval and Information Extraction) search engine. This error indicates that the system is unable to find a specific attribute in the TREX buffer, which can be due to several reasons.
  Causes:
  
  Missing or Incomplete Indexing: The attribute in question may not have been indexed properly in the TREX system. This can happen if the data was recently changed or if the indexing process was interrupted.
  Configuration Issues: There may be configuration issues in the TREX settings or in the CRM system that prevent the attribute from being recognized.
  Data Consistency Issues: There could be inconsistencies in the data that are causing the TREX engine to fail to retrieve the attribute.
  System Updates or Changes: Recent updates or changes to the system might have affected the TREX configuration or the data model.
  
  Solutions:
  
  
  Reindexing: The first step to resolve this issue is to reindex the data in the TREX system. This can be done through the SAP GUI:
  
  Go to transaction SICF and check the TREX service.
  Use transaction CRMD_ORDER or CRMD_ORDERADM_H to trigger a reindexing of the relevant data.
  You can also use transaction TREXADMIN to manage and monitor the TREX system.
  
  
  
  Check Configuration: Review the configuration settings for TREX in the SAP system. Ensure that all necessary attributes are correctly configured and that the TREX system is properly connected to the CRM system.
  
  
  Data Consistency Check: Perform a consistency check on the data to ensure that there are no discrepancies. This can involve checking for missing or corrupted records.
  
  
  System Logs: Check the system logs for any additional error messages or warnings that might provide more context about the issue. Use transaction SLG1 to view application logs.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error. There may be patches or updates available that resolve known issues.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  
  Related Information:
  
  TREX Documentation: Familiarize yourself with the TREX documentation available on the SAP Help Portal for more insights into its configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
  System Performance: Monitor the performance of the TREX system, as performance issues can also lead to errors in attribute retrieval.
  
  By following these steps, you should be able to diagnose and resolve the CRM_MKTTG_SDS103 error effectively.