How To Fix CRM_MKTTG_SDS102 - TREX-attribute text in language &1 could not be found on the database

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SDS - CRM Marketing: Messages Data Sources

• Message number: 102

• Message text: TREX-attribute text in language &1 could not be found on the database

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_SDS102 - TREX-attribute text in language &1 could not be found on the database ?

  The SAP error message CRM_MKTTG_SDS102 indicates that the system is unable to find the TREX (Text Retrieval and Extraction) attribute text in the specified language. This typically occurs in the context of SAP CRM (Customer Relationship Management) when the system is trying to retrieve text data for marketing or other purposes.
  Cause:
  
  Missing Language Data: The attribute text for the specified language is not available in the TREX database. This can happen if the data was not properly loaded or if the language was not included during the data import process.
  Incorrect Language Settings: The language settings in the user profile or the system configuration may not match the available texts in the TREX database.
  TREX Index Issues: There may be issues with the TREX index itself, such as corruption or misconfiguration, which can prevent the retrieval of the required texts.
  Data Synchronization Issues: If there are synchronization issues between the CRM system and the TREX database, it may lead to missing or outdated texts.
  
  Solution:
  
  Check Language Availability: Verify that the required language texts are available in the TREX database. You can do this by checking the relevant tables or using transaction codes that allow you to view the language settings.
  Re-index TREX: If the texts are missing or if there are issues with the index, you may need to re-index the TREX database. This can be done through the TREX administration tools or by using specific SAP transactions.
  Data Load: If the texts are indeed missing, ensure that the data load process includes the necessary language texts. You may need to run the data load jobs again to populate the missing information.
  Check User Profile Settings: Ensure that the user profile settings are correctly configured to use the desired language. This can be checked in the user settings in SAP.
  Consult SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that may resolve known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  TREX Administration: Familiarize yourself with the TREX administration tools and how to manage indexes and data loads.
  SAP Documentation: Review the official SAP documentation for CRM and TREX to understand the configuration and data management processes.
  Transaction Codes: Use transaction codes like SE11 (Data Dictionary), SE16 (Data Browser), or SICF (Service Maintenance) to investigate the underlying data and services related to the error.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.