How To Fix CRM_MKTTG_SDS101 - TREX-attribute could not be found on the database


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTTG_SDS - CRM Marketing: Messages Data Sources

  • Message number: 101

  • Message text: TREX-attribute could not be found on the database

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTTG_SDS101 - TREX-attribute could not be found on the database ?

    The SAP error message CRM_MKTTG_SDS101 indicating that a TREX attribute could not be found on the database typically arises in the context of SAP CRM (Customer Relationship Management) and its integration with the TREX (Text Retrieval and Extraction) search engine. This error can occur during various operations, such as when trying to execute a search or when accessing certain marketing functions.

    Causes:

    1. Missing or Incorrect Configuration: The TREX system may not be properly configured, or the specific attribute that is being referenced may not exist in the TREX database.
    2. Data Synchronization Issues: There may be a delay or failure in the synchronization process between the CRM system and the TREX database, leading to missing attributes.
    3. Changes in Data Model: If there have been recent changes to the data model or attributes in the CRM system, the corresponding updates may not have been reflected in the TREX index.
    4. Indexing Issues: The TREX index may not have been updated or rebuilt after changes were made to the underlying data.

    Solutions:

    1. Check Configuration: Verify that the TREX system is correctly configured and that the necessary attributes are defined in the TREX settings.
    2. Rebuild the Index: If the attribute is missing, consider rebuilding the TREX index. This can often resolve issues related to missing or outdated data.
      • You can do this through transaction codes like CRMD_ORDER or using the TREX administration tools.
    3. Data Synchronization: Ensure that the data synchronization between CRM and TREX is functioning correctly. You may need to manually trigger a synchronization process.
    4. Review Data Model Changes: If there have been recent changes to the data model, ensure that all relevant attributes are correctly defined and indexed in TREX.
    5. Check Logs: Review the application logs and TREX logs for any additional error messages or warnings that could provide more context about the issue.

    Related Information:

    • TREX Administration: Familiarize yourself with the TREX administration tools and transaction codes that can help you manage and troubleshoot the TREX system.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Review the official SAP documentation for both CRM and TREX to understand the integration points and configuration settings.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.

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