How To Fix CRM_MKTTG_SAL021 - No authorization to display/create/change/delete a list of usage &

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SAL - CRM Marketing: Messages Selection Attribute List

• Message number: 021

• Message text: No authorization to display/create/change/delete a list of usage &

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_SAL021 - No authorization to display/create/change/delete a list of usage & ?

  The SAP error message CRM_MKTTG_SAL021 indicates that a user does not have the necessary authorizations to display, create, change, or delete a list of usage in the SAP CRM system. This error typically arises in the context of marketing or sales activities where specific authorizations are required to access certain functionalities.
  Cause:
  
  Missing Authorizations: The user does not have the required authorization objects assigned to their user profile. This could be due to missing roles or incorrect role assignments.
  Role Configuration: The roles assigned to the user may not include the necessary permissions for the specific transaction or activity they are trying to perform.
  Organizational Restrictions: There may be organizational-level restrictions that prevent the user from accessing certain data or functionalities.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error. This will show you the last authorization check and help identify which specific authorization is missing.
  Alternatively, you can use transaction SU01 to check the user’s roles and authorizations.
  
  
  
  Review Role Assignments:
  
  Ensure that the user has the appropriate roles assigned that include the necessary authorization objects for the CRM marketing or sales functionalities.
  If roles are missing, you may need to assign the correct roles or create a new role that includes the required authorizations.
  
  
  
  Modify Role Authorizations:
  
  If the user has the correct roles but still encounters the error, you may need to modify the role to include the missing authorization objects. This can be done using transaction PFCG.
  Ensure that the authorization objects related to CRM marketing and sales activities are included in the role.
  
  
  
  Consult with Security Team:
  
  If you are not authorized to make changes to roles or authorizations, contact your SAP security team or administrator. Provide them with the details of the error and the transaction you were trying to perform.
  
  
  
  Testing:
  
  After making changes to roles or authorizations, have the user log out and log back in to ensure that the changes take effect. Test the functionality again to confirm that the issue is resolved.
  
  
  
  Related Information:
  
  Authorization Objects: Common authorization objects related to CRM marketing and sales include CRM_MKTTG_SAL, CRM_MKTTG_LIST, and others. You may need to check the specific objects related to the functionality you are trying to access.
  Documentation: Refer to SAP documentation or help guides for detailed information on authorization management in SAP CRM.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and SU53 (Authorization Check).
  
  By following these steps, you should be able to identify and resolve the authorization issue related to the error message CRM_MKTTG_SAL021.