How To Fix CRM_MKTTG_SAL030 - Text could not be found on database

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SAL - CRM Marketing: Messages Selection Attribute List

• Message number: 030

• Message text: Text could not be found on database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_SAL030 - Text could not be found on database ?

  The SAP error message CRM_MKTTG_SAL030 ("Text could not be found on database") typically occurs in the context of SAP CRM (Customer Relationship Management) when the system is unable to retrieve a specific text or description from the database. This can happen for various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Missing Text Entries: The text or description that the system is trying to access may not exist in the database. This can happen if the text was never created or if it was deleted.
  Incorrect Language Settings: The text might exist in a different language, and the system is set to a language that does not have the corresponding text.
  Authorization Issues: The user may not have the necessary permissions to access the text data.
  Database Issues: There could be issues with the database itself, such as corruption or connectivity problems.
  Configuration Errors: Incorrect configuration settings in the CRM system may lead to the inability to fetch the required text.
  
  Solutions:
  
  Check Text Entries: Verify if the required text exists in the database. You can do this by navigating to the relevant transaction or using the appropriate table (e.g., STXH, STXL) to check for text entries.
  Language Settings: Ensure that the language settings in your user profile match the language in which the text is stored. You can change the language in the user settings or check the language key in the relevant transaction.
  Authorization Check: Review the user’s authorization roles to ensure they have the necessary permissions to access the text data.
  Database Consistency: If you suspect database issues, you may need to run consistency checks or consult your database administrator to ensure that the database is functioning correctly.
  Recreate Missing Text: If the text is indeed missing, you may need to recreate it using the appropriate transaction or program in SAP.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches or updates.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SE11 (Data Dictionary) or SE78 (SAP Archive Link) to investigate text objects and their entries.
  SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, especially if it appears to be a bug or a more complex issue.
  Documentation: Review SAP documentation related to text management in CRM for more insights on how texts are handled and stored.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_MKTTG_SAL030 error message.