How To Fix CRM_MKTTG_SAL020 - No authorization to create/change/delete a list of usage &

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SAL - CRM Marketing: Messages Selection Attribute List

• Message number: 020

• Message text: No authorization to create/change/delete a list of usage &

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_SAL020 - No authorization to create/change/delete a list of usage & ?

  The SAP error message CRM_MKTTG_SAL020 indicates that a user does not have the necessary authorizations to create, change, or delete a list of usage in the SAP CRM system. This error typically arises in the context of marketing or sales activities where lists are managed for campaigns or other marketing purposes.
  Cause:
  The primary cause of this error is a lack of appropriate authorization in the user's role or profile. This can happen due to:
  
  Missing Authorization Objects: The user’s role may not include the necessary authorization objects that allow for the creation, modification, or deletion of lists.
  Role Configuration: The roles assigned to the user may not be configured correctly to include the required permissions.
  Organizational Restrictions: There may be organizational policies or restrictions that limit access to certain functionalities based on user roles or organizational units.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check User Roles:
  
  Go to transaction code SU01 (User Maintenance) and enter the user ID.
  Check the roles assigned to the user and ensure that they include the necessary permissions for list management.
  
  
  
  Review Authorization Objects:
  
  Use transaction code SU53 immediately after encountering the error to see which authorization checks failed. This will provide insight into which specific authorization object is missing.
  Common authorization objects related to CRM marketing include CRM_MKTTG_LIST, CRM_MKTTG_CAMPAIGN, etc.
  
  
  
  Modify Roles:
  
  If you have the necessary permissions, you can modify the user’s roles using transaction code PFCG (Profile Generator) to include the required authorization objects.
  If you do not have the necessary permissions, contact your SAP security administrator to request the necessary changes.
  
  
  
  Testing:
  
  After making changes to the roles or authorizations, have the user log out and log back in to ensure that the new permissions take effect.
  Test the functionality again to confirm that the error has been resolved.
  
  
  
  Related Information:
  
  Authorization Management: Understanding how authorizations work in SAP is crucial. Familiarize yourself with the concepts of roles, profiles, and authorization objects.
  SAP Notes: Check SAP Notes for any specific notes related to this error message. Sometimes, SAP provides specific guidance or patches for known issues.
  Documentation: Review SAP documentation related to CRM marketing and authorization management for more detailed information on how to manage user permissions effectively.
  
  If the issue persists after following these steps, it may be necessary to consult with your SAP Basis or security team for further investigation.