How To Fix CRM_MKTTG_SAF000 - Filter could not be found on database

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SAF - CRM Marketing: Messages Selection Attribute Filter

• Message number: 000

• Message text: Filter could not be found on database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_SAF000 - Filter could not be found on database ?

  The SAP error message CRM_MKTTG_SAF000: Filter could not be found on database typically occurs in the context of SAP CRM (Customer Relationship Management) when the system is unable to locate a specific filter in the database that is required for executing a marketing-related function, such as segmentation or campaign management.
  Causes:
  
  Missing Filter Definition: The filter that the system is trying to access may not have been created or may have been deleted.
  Incorrect Filter ID: The filter ID being referenced may be incorrect or misspelled.
  Authorization Issues: The user may not have the necessary authorizations to access the filter.
  Database Issues: There may be issues with the database connection or the database itself, leading to the inability to retrieve the filter.
  Transport Issues: If the filter was recently transported from another system, it may not have been properly imported.
  
  Solutions:
  
  
  Check Filter Definition:
  
  Go to the relevant transaction (e.g., CRMD_ORDER, CRMD_ORDERADM_H, or the specific transaction for marketing) and verify if the filter exists.
  If it does not exist, you may need to create it again.
  
  
  
  Verify Filter ID:
  
  Ensure that the filter ID being used is correct. Check for any typos or discrepancies in the filter name.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the filter. You may need to consult with your SAP security team to verify this.
  
  
  
  Database Connection:
  
  Check the database connection settings in the SAP system. Ensure that the database is up and running and that there are no connectivity issues.
  
  
  
  Transport Check:
  
  If the filter was recently transported, check the transport logs to ensure that it was successfully imported. If there were errors during the transport, you may need to resolve those issues.
  
  
  
  Recreate the Filter:
  
  If the filter is missing and cannot be found, you may need to recreate it based on the specifications required for your marketing activities.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others related to marketing and campaign management.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for specific notes that may address this issue.
  Documentation: Review SAP documentation related to CRM marketing functions to understand how filters are used and managed.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.