How To Fix CRM_MKTTG_SA051 - Description and value must not be empty

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SA - CRM Marketing: Mesages Selection Attributes

• Message number: 051

• Message text: Description and value must not be empty

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_SA051 - Description and value must not be empty ?

  The SAP error message CRM_MKTTG_SA051 with the description "Description and value must not be empty" typically occurs in the context of SAP CRM (Customer Relationship Management) when you are trying to create or update a marketing attribute or a similar object, and the required fields for description and value are not filled in.
  Cause:
  
  Missing Required Fields: The error indicates that the system expects certain fields (specifically, a description and a value) to be populated, but they are currently empty.
  Data Entry Error: It could be due to a user oversight where the necessary information was not entered before saving or processing the data.
  Configuration Issues: There might be a configuration setting that mandates these fields to be filled, and if they are not, the system will throw this error.
  
  Solution:
  
  Check Input Fields: Ensure that both the description and value fields are filled in before attempting to save or process the record. 
  Validation: Implement validation checks in your data entry process to ensure that these fields are not left empty.
  Review Configuration: If you are an administrator or have access to configuration settings, review the settings related to the marketing attributes to ensure that they are correctly set up.
  Error Handling: If this error occurs frequently, consider implementing error handling in your application to catch this error and prompt users to fill in the required fields.
  
  Related Information:
  
  Transaction Codes: Depending on where you encounter this error, you might be using transaction codes related to marketing planning or campaign management in SAP CRM.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. Sometimes, SAP releases updates that address specific error messages.
  Documentation: Refer to the SAP Help Portal or the specific documentation for your version of SAP CRM for more detailed information on required fields and data entry processes.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.