How To Fix CRM_MKTTG_SA020 - Display type could not be found in database

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SA - CRM Marketing: Mesages Selection Attributes

• Message number: 020

• Message text: Display type could not be found in database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_SA020 - Display type could not be found in database ?

  The SAP error message CRM_MKTTG_SA020 ("Display type could not be found in database") typically occurs in the context of SAP CRM (Customer Relationship Management) when the system is unable to find a specific display type in the database. This can happen for various reasons, including configuration issues, missing data, or inconsistencies in the system.
  Causes:
  
  Missing Configuration: The display type you are trying to access may not be configured in the system.
  Data Inconsistency: There may be inconsistencies in the database, such as missing entries or corrupted data.
  Authorization Issues: The user may not have the necessary authorizations to access the display type.
  Transport Issues: If the configuration was transported from another system, it may not have been transported correctly.
  Custom Development: If there are custom developments or enhancements, they may not be properly implemented or may have errors.
  
  Solutions:
  
  
  Check Configuration:
  
  Go to the relevant configuration settings in SAP CRM and verify that the display type is correctly defined.
  Ensure that all necessary settings are in place for the display type you are trying to access.
  
  
  
  Database Consistency Check:
  
  Run consistency checks on the database to identify any missing or corrupted entries.
  Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for the display type.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the display type.
  Check the user roles and profiles to ensure they include the required permissions.
  
  
  
  Transport Management:
  
  If the issue arose after a transport, check the transport logs to ensure that all objects were transported correctly.
  Re-transport the necessary objects if required.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can debug the program or transaction that is generating the error to identify the root cause.
  
  
  
  Consult Documentation:
  
  Review SAP Notes and documentation related to the specific error message for any known issues or patches.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, and others that may be relevant to the CRM module.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_MKTTG_SA020 error message.