How To Fix CRM_MKTTG_SA030 - Text could not be found on database

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SA - CRM Marketing: Mesages Selection Attributes

• Message number: 030

• Message text: Text could not be found on database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_SA030 - Text could not be found on database ?

  The SAP error message CRM_MKTTG_SA030 with the text "Text could not be found on database" typically indicates that the system is unable to retrieve a specific text or description that is expected to be present in the database. This can occur in various scenarios, particularly in the context of marketing or CRM activities where text elements are required for campaigns, materials, or other marketing-related objects.
  Causes:
  
  Missing Text Entries: The text that the system is trying to access may not have been created or may have been deleted.
  Incorrect Language Settings: The text might exist in a different language than the one currently set in the user profile or session.
  Database Issues: There could be issues with the database itself, such as corruption or connectivity problems.
  Authorization Issues: The user may not have the necessary permissions to access the text entries.
  Configuration Errors: There may be configuration issues in the CRM system that prevent the text from being retrieved.
  
  Solutions:
  
  Check Text Entries: Verify if the required text entries exist in the relevant tables. You can do this by navigating to the relevant transaction (e.g., using transaction SE11 to check the database table).
  Create Missing Text: If the text is missing, create the necessary text entries using the appropriate transaction (e.g., SO10 for text management).
  Language Settings: Ensure that the language settings in your user profile match the language of the text you are trying to access. You can change the language in the user settings or during the login process.
  Database Check: If you suspect database issues, consult your database administrator to check for any inconsistencies or errors in the database.
  Authorization Check: Ensure that the user has the necessary authorizations to access the text. This can be checked in transaction SU53 or by consulting with your security team.
  Consult Documentation: Review SAP notes or documentation related to the specific error message for any additional troubleshooting steps or patches that may be available.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional context.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SO10 (Text Management), and SU53 (Authorization Check).
  Community Forums: Consider searching or posting in SAP community forums or discussion groups for insights from other users who may have encountered the same issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.