How To Fix CRM_MKTTG_SA013 - You are not authorized to create an attribute

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SA - CRM Marketing: Mesages Selection Attributes

• Message number: 013

• Message text: You are not authorized to create an attribute

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_SA013 - You are not authorized to create an attribute ?

  The SAP error message CRM_MKTTG_SA013 indicates that a user is not authorized to create an attribute in the SAP Customer Relationship Management (CRM) system. This error typically arises when a user attempts to perform an action that requires specific authorizations that they do not possess.
  Cause:
  
  Authorization Issues: The most common cause of this error is that the user does not have the necessary authorizations assigned to their user profile. This could be due to missing roles or permissions related to attribute creation in the CRM system.
  Role Configuration: The roles assigned to the user may not include the necessary permissions for creating or modifying attributes in the marketing area.
  System Configuration: There may be restrictions set at the system level that prevent certain users from creating attributes.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to check the authorization check that failed. This will provide insight into which specific authorization is missing.
  Review the user’s roles and authorizations in transaction code SU01 (User Maintenance) or PFCG (Role Maintenance).
  
  
  
  Assign Necessary Roles:
  
  If the user lacks the required roles, work with your SAP security team to assign the appropriate roles that include permissions for creating attributes in the CRM system.
  Common roles that may include these permissions are related to marketing or CRM administration.
  
  
  
  Review Authorization Objects:
  
  Check the relevant authorization objects that control attribute creation. For CRM, this might include objects like CRM_MKTTG_ATTR or similar.
  Ensure that the user has the necessary authorizations for these objects.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or your organization’s internal guidelines for the specific roles and authorizations required for attribute management in CRM.
  
  
  
  Testing:
  
  After making changes to the user’s roles or authorizations, have the user log out and log back in to ensure that the changes take effect.
  Test the attribute creation process again to confirm that the issue is resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance on authorization issues in CRM.
  User Training: Ensure that users are trained on the processes and permissions required for their roles, especially in areas like marketing and CRM where attribute management is critical.
  Audit and Compliance: Regularly audit user roles and authorizations to ensure compliance with organizational policies and to prevent unauthorized access.
  
  If the issue persists after following these steps, it may be necessary to engage with SAP support for further assistance.