How To Fix CRM_MKTTG_PF_SEL_IS020 - Item assignment is not sequential for item category &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_PF_SEL_IS - CRM Marketing: Messages for Profiles - Reading of Infosets

• Message number: 020

• Message text: Item assignment is not sequential for item category &1

What causes this issue?

The method BUILD_FIELDLIST for implementing the BAdI
CRM_MKTLIST_BW_FIELD delivers inconsistent values.
Within an item category, the item indicator is not assigned
sequentially.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Correct the active BAdI implementation.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_PF_SEL_IS020 - Item assignment is not sequential for item category &1 ?

  The SAP error message CRM_MKTTG_PF_SEL_IS020 indicates that there is an issue with the item assignment in a marketing document, specifically that the item assignment is not sequential for the specified item category. This error typically arises in the context of SAP CRM (Customer Relationship Management) when dealing with marketing campaigns, activities, or similar documents.
  Cause:
  The error occurs when the system expects the item numbers to be in a sequential order, but they are not. This can happen due to various reasons, such as:
  
  Manual entry of item numbers that do not follow the expected sequence.
  Data import or migration processes that did not maintain the correct order.
  Customizations or modifications in the system that affect how item numbers are generated or assigned.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Item Assignment: Review the item assignments in the marketing document. Ensure that the item numbers are in sequential order. For example, if you have items numbered 1, 2, 3, the next item should be 4, not 5 or 1 again.
  
  
  Correct Item Numbers: If you find that the item numbers are not sequential, you will need to correct them. This may involve:
  
  Manually adjusting the item numbers in the document.
  Deleting and re-adding items in the correct order.
  
  
  
  Review Custom Code: If there are any custom developments or enhancements in your SAP system that affect item assignment, review them to ensure they are functioning correctly and not causing the issue.
  
  
  Consult Documentation: Check SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  
  Test in a Development Environment: If you are making changes to item assignments or custom code, test these changes in a development or quality assurance environment before applying them to production.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They may provide insights based on the specific configuration of your system.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with marketing documents, such as CRMD_ORDER for managing marketing activities.
  SAP Notes: Search for SAP Notes related to the error message for any known issues or fixes.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_MKTTG_PF_SEL_IS020 error message.