How To Fix CRM_MKTTG_PF023 - Target group &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_PF - CRM Marketing: Messages on Profiles

• Message number: 023

• Message text: Target group &1 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_PF023 - Target group &1 does not exist ?

  The SAP error message CRM_MKTTG_PF023 indicates that the target group specified in your operation does not exist in the system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when working with marketing functions, such as creating or managing target groups for campaigns.
  Cause:
  
  Non-existent Target Group: The target group ID you are trying to use does not exist in the system.
  Incorrect Target Group ID: There may be a typo or incorrect ID entered when trying to reference the target group.
  Authorization Issues: The user may not have the necessary authorizations to view or access the target group.
  Data Deletion: The target group may have been deleted or archived, making it unavailable for current operations.
  
  Solution:
  
  Verify Target Group ID: Check the target group ID you are using to ensure it is correct. You can do this by navigating to the target group management area in SAP CRM.
  Create Target Group: If the target group does not exist, you may need to create it. This can be done through the target group management transaction (e.g., CRMD_ORDER or CRM_MKTTG).
  Check Authorizations: Ensure that your user account has the necessary permissions to access the target group. You may need to contact your SAP security administrator for assistance.
  Check for Deletion: If the target group was deleted, you may need to restore it from an archive or recreate it based on the required criteria.
  Consult Documentation: Refer to SAP documentation or help resources for additional guidance on managing target groups.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRM_MKTTG, or CRM_MKTTG_TG for managing target groups.
  SAP Notes: Check SAP Notes for any known issues or patches related to target group management.
  User Roles: Review user roles and authorizations in the SAP system to ensure proper access to marketing functions.
  Training: Consider training or resources on SAP CRM marketing functionalities to better understand how to manage target groups effectively.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further investigation.