How To Fix CRM_MKTTG_PF021 - &1 target group(s) out of &2 selected were converted in client &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_PF - CRM Marketing: Messages on Profiles

• Message number: 021

• Message text: &1 target group(s) out of &2 selected were converted in client &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_PF021 - &1 target group(s) out of &2 selected were converted in client &3 ?

  The SAP error message CRM_MKTTG_PF021 indicates that there was an issue with the conversion of target groups in the SAP Customer Relationship Management (CRM) system. Specifically, the message states that a certain number of target groups out of a total number selected were successfully converted in a specific client.
  Cause:
  
  Data Issues: There may be inconsistencies or issues with the data in the target groups that prevent them from being converted successfully.
  Authorization Issues: The user may not have the necessary authorizations to convert all selected target groups.
  Configuration Issues: There may be configuration settings in the CRM system that are preventing the conversion of certain target groups.
  System Limitations: There could be limitations in the system regarding the number of target groups that can be processed at once.
  
  Solution:
  
  Check Data Integrity: Review the target groups for any inconsistencies or missing data that could be causing the conversion to fail. Ensure that all required fields are populated correctly.
  Review Authorizations: Ensure that the user executing the conversion has the necessary authorizations to convert all selected target groups.
  Configuration Review: Check the configuration settings related to target group management in the CRM system. Ensure that all necessary settings are correctly configured.
  Batch Processing: If the issue is related to the number of target groups being processed, try converting them in smaller batches to see if that resolves the issue.
  Check Logs: Review the system logs for any additional error messages or warnings that could provide more context on why the conversion failed for certain target groups.
  Consult Documentation: Refer to SAP documentation or notes related to CRM target group conversion for any specific guidance or known issues.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with the error message details and any relevant logs or screenshots.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to successfully convert the target groups in your SAP CRM system.