How To Fix CRM_MKTTG_PERS002 - Parameter not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_PERS - Messages on Personalization in the Segment Builder

• Message number: 002

• Message text: Parameter not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_PERS002 - Parameter not found ?

  The SAP error message CRM_MKTTG_PERS002: Parameter not found typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to find a specific parameter that is required for processing a marketing or campaign-related function. This error can arise in various scenarios, such as when executing marketing campaigns, managing target groups, or working with marketing attributes.
  Causes:
  
  Missing Configuration: The parameter that the system is looking for may not be configured correctly in the system.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables or incorrect settings.
  Authorization Issues: The user may not have the necessary authorizations to access certain parameters or data.
  System Upgrade or Changes: If there have been recent upgrades or changes to the system, certain parameters may have been deprecated or altered.
  Custom Development: If there are custom developments or enhancements in the system, they may not be handling parameters correctly.
  
  Solutions:
  
  Check Configuration: Verify that all necessary configurations for marketing parameters are set up correctly in the system. This includes checking the settings in transaction codes like SPRO for marketing configuration.
  Review Data: Ensure that the data related to the marketing parameters is complete and consistent. Check relevant tables for missing entries.
  Authorization Check: Confirm that the user encountering the error has the appropriate authorizations to access the required parameters.
  Debugging: If you have access to debugging tools, you can analyze the program or function module that is generating the error to identify the missing parameter.
  Consult Documentation: Review SAP documentation or notes related to the specific version of CRM you are using to see if there are known issues or patches available.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. Provide them with detailed information about the error, including transaction codes and steps to reproduce the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and CRMD_ORDERADM_I for managing marketing campaigns and orders.
  SAP Notes: Search for SAP Notes related to CRM marketing errors, as they may provide specific fixes or workarounds.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the CRM_MKTTG_PERS002 error effectively.