Message type: E = Error
Message class: CRM_MKTTG_MSG_EXCH -
Message number: 012
Message text: No target groups found for customer &
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CRM_MKTTG_MSG_EXCH012
- No target groups found for customer & ?The SAP error message CRM_MKTTG_MSG_EXCH012 indicates that there are no target groups found for a specified customer in the context of SAP Customer Relationship Management (CRM). This error typically arises when trying to execute marketing activities or campaigns that require the identification of target groups associated with a customer.
Cause: No Target Groups Assigned: The customer in question does not have any target groups assigned to them in the system. Data Inconsistency: There may be inconsistencies or missing data in the customer master data or target group configuration. Incorrect Selection Criteria: The selection criteria used to identify target groups may not match any existing target groups for the customer. Authorization Issues: The user may not have the necessary authorizations to view or access the target groups.
Solution: Check Customer Master Data: Navigate to the customer master data and verify if the customer has any target groups assigned. You can do this by checking the marketing attributes of the
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