How To Fix CRM_MKTTG_MGR202 - Segmentation basis ID was not transferred

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_MGR - CRM Marketing: Messages Master Groups

• Message number: 202

• Message text: Segmentation basis ID was not transferred

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_MGR202 - Segmentation basis ID was not transferred ?

  The SAP error message CRM_MKTTG_MGR202 indicates that a segmentation basis ID was not transferred during a marketing campaign or activity in the SAP Customer Relationship Management (CRM) system. This error typically arises when the system expects a segmentation basis ID to be provided, but it is missing or not correctly configured.
  Cause:
  
  Missing Segmentation Basis ID: The segmentation basis ID is not provided in the marketing activity or campaign.
  Incorrect Configuration: The segmentation settings in the marketing campaign might not be properly configured.
  Data Transfer Issues: There may be issues with data transfer from one component to another, leading to the absence of the segmentation basis ID.
  User Input Error: The user may have forgotten to input the required segmentation basis ID when creating or modifying the marketing activity.
  
  Solution:
  
  
  Check Segmentation Settings: Ensure that the segmentation basis ID is correctly defined in the marketing activity or campaign. You can do this by:
  
  Navigating to the marketing activity or campaign in SAP CRM.
  Checking the segmentation settings to ensure that a valid segmentation basis ID is assigned.
  
  
  
  Input the Segmentation Basis ID: If the segmentation basis ID is missing, input the correct ID in the relevant field. This can usually be done in the campaign or activity configuration screen.
  
  
  Review Configuration: If you are unsure about the correct segmentation basis ID, review the configuration settings for segmentation in your SAP system. This may involve checking the customizing settings in transaction SPRO.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for guidance on how to set up and use segmentation in your specific version of SAP CRM.
  
  
  Check for Data Transfer Issues: If the error occurs during data transfer (e.g., from SAP ECC to SAP CRM), ensure that the data transfer process is functioning correctly and that all necessary data is being sent.
  
  
  User Training: If user input errors are common, consider providing additional training or documentation to users on how to properly create and manage marketing activities and campaigns.
  
  
  Related Information:
  
  Segmentation in SAP CRM: Segmentation is a key feature in SAP CRM that allows businesses to categorize their customers and prospects based on various criteria for targeted marketing efforts.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing marketing activities and campaigns.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional insights or solutions for specific scenarios.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP CRM.