How To Fix CRM_MKTTG_MGR201 - Select the segmentation bases you want to create

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_MGR - CRM Marketing: Messages Master Groups

• Message number: 201

• Message text: Select the segmentation bases you want to create

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_MGR201 - Select the segmentation bases you want to create ?

  The SAP error message CRM_MKTTG_MGR201, which states "Select the segmentation bases you want to create," typically occurs in the context of SAP Customer Relationship Management (CRM) when working with segmentation in marketing activities. This error indicates that the user has not selected any segmentation bases for the marketing campaign or activity they are trying to create.
  Cause:
  
  No Segmentation Bases Selected: The most common cause of this error is that the user has not selected any segmentation bases in the segmentation screen. Segmentation bases are criteria used to define the target audience for marketing activities.
  Configuration Issues: There may be issues with the configuration of segmentation bases in the system, such as missing or incorrectly set up segmentation criteria.
  User Permissions: The user may not have the necessary permissions to access or select certain segmentation bases.
  
  Solution:
  
  
  Select Segmentation Bases: 
  
  Go back to the segmentation screen and ensure that you select at least one segmentation base. This could be demographic data, behavioral data, or any other criteria relevant to your marketing campaign.
  Make sure to check the available options and select the ones that are appropriate for your target audience.
  
  
  
  Check Configuration:
  
  If you believe you should have options available but do not see them, check the configuration settings for segmentation bases in the SAP system. This may require assistance from a system administrator or someone with configuration access.
  Ensure that the segmentation bases are properly defined and activated in the system.
  
  
  
  User Permissions:
  
  Verify that you have the necessary permissions to access and select the segmentation bases. If not, contact your system administrator to adjust your user roles or permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed guidance on segmentation and the specific error message. This can provide insights into best practices and troubleshooting steps.
  
  
  
  Related Information:
  
  Segmentation in SAP CRM: Segmentation is a critical part of marketing in SAP CRM, allowing businesses to target specific groups of customers based on various criteria.
  SAP Notes and Support: If the issue persists, consider checking SAP Notes for any known issues or patches related to segmentation in your version of SAP CRM.
  Training and Resources: If you are new to SAP CRM, consider seeking training or resources that cover segmentation and marketing functionalities to better understand how to use these features effectively.
  
  By following these steps, you should be able to resolve the error and successfully create your segmentation bases for marketing activities in SAP CRM.