How To Fix CRM_MKTTG_MGR104 - Report ID &1 not available in Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_MGR - CRM Marketing: Messages Master Groups

• Message number: 104

• Message text: Report ID &1 not available in Customizing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_MGR104 - Report ID &1 not available in Customizing ?

  The SAP error message CRM_MKTTG_MGR104 indicates that a specific report ID (denoted as &1) is not available in the Customizing settings of the SAP system. This error typically arises in the context of SAP Customer Relationship Management (CRM) when trying to access or execute a marketing report that has not been properly configured or is missing from the system.
  Cause:
  
  Missing Report ID: The report ID specified in the error message is not defined in the Customizing settings.
  Incorrect Configuration: The report may not have been activated or configured correctly in the system.
  Transport Issues: If the report was recently transported from another system, it may not have been included in the transport request or may not have been activated in the target system.
  Authorization Issues: The user may not have the necessary authorizations to access the report.
  
  Solution:
  
  
  Check Customizing Settings:
  
  Go to the Customizing transaction (SPRO) and navigate to the relevant area for marketing reports.
  Verify if the report ID exists and is properly configured.
  
  
  
  Create or Activate Report:
  
  If the report ID is missing, you may need to create it or activate it in the Customizing settings.
  Consult with your SAP functional consultant or team responsible for CRM to ensure that the report is set up correctly.
  
  
  
  Transport Request:
  
  If the report was supposed to be transported from another system, check the transport request to ensure it was included and successfully imported.
  If necessary, re-transport the report or manually configure it in the target system.
  
  
  
  Check Authorizations:
  
  Ensure that the user trying to access the report has the necessary authorizations. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific report ID for additional guidance on configuration and troubleshooting.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SPRO (Customizing)
  SU53 (Authorization Check)
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after following these steps, it may be beneficial to engage SAP support for further assistance.