How To Fix CRM_MKTTG_MGR204 - Segmentation basis with ID '&1' does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_MGR - CRM Marketing: Messages Master Groups

• Message number: 204

• Message text: Segmentation basis with ID '&1' does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_MGR204 - Segmentation basis with ID '&1' does not exist ?

  The SAP error message CRM_MKTTG_MGR204 indicates that a segmentation basis with a specific ID does not exist in the system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to execute a segmentation process or when accessing a segmentation basis that has not been defined or has been deleted.
  Cause:
  
  
  Non-Existent Segmentation Basis: The segmentation basis ID specified in the error message does not exist in the system. This could be due to:
  
  The segmentation basis was never created.
  The segmentation basis was deleted or deactivated.
  A typo or incorrect ID was used when referencing the segmentation basis.
  
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the segmentation basis, leading to the perception that it does not exist.
  
  
  Data Consistency Issues: There may be inconsistencies in the data or configuration that prevent the system from recognizing the segmentation basis.
  
  
  Solution:
  
  
  Verify Segmentation Basis ID:
  
  Check the ID mentioned in the error message to ensure it is correct.
  Navigate to the segmentation basis configuration in SAP CRM to see if the ID exists.
  
  
  
  Create or Restore Segmentation Basis:
  
  If the segmentation basis does not exist, you may need to create it. This can be done through the SAP CRM interface where segmentation bases are defined.
  If it was deleted, you may need to restore it from a backup or recreate it based on the previous configuration.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the segmentation basis. This can be checked with the security team or by reviewing the user roles and permissions.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to segmentation in CRM for additional guidance on creating and managing segmentation bases.
  
  
  
  System Check:
  
  If the issue persists, consider running a consistency check on the CRM system to identify any underlying data issues.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance, especially if this is a production environment.
  
  
  
  Related Information:
  
  Segmentation in SAP CRM: Segmentation is a process used in marketing to categorize customers or prospects based on specific criteria. Understanding how segmentation bases are created and managed is crucial for effective marketing campaigns.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others related to marketing and segmentation.
  SAP Notes: Check for any SAP Notes related to segmentation issues or the specific error message for patches or updates that may resolve the problem.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.