How To Fix CRM_MKTTG_MGR050 - Segment &1 of segmentation basis &2 has usage &3; should be usage &4

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_MGR - CRM Marketing: Messages Master Groups

• Message number: 050

• Message text: Segment &1 of segmentation basis &2 has usage &3; should be usage &4

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_MGR050 - Segment &1 of segmentation basis &2 has usage &3; should be usage &4 ?

  The SAP error message CRM_MKTTG_MGR050 typically occurs in the context of segmentation in SAP Customer Relationship Management (CRM). This error indicates a mismatch in the usage of a segment within a segmentation basis. Specifically, it suggests that a segment is being used in a way that is not compatible with its defined usage.
  Cause:
  The error message is triggered when:
  
  A segment (identified as &1) is being used in a segmentation basis (identified as &2) with a usage type (&3) that does not match the expected usage type (&4).
  This can happen if the segment was incorrectly configured or if there have been changes to the segmentation basis that have not been reflected in the segment's configuration.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Segment Configuration:
  
  Go to the segmentation workbench and check the configuration of the segment (&1). Ensure that its usage type is correctly defined according to the requirements of the segmentation basis (&2).
  
  
  
  Review Segmentation Basis:
  
  Verify the segmentation basis configuration to ensure that it is set up correctly and that it aligns with the intended usage of the segments.
  
  
  
  Adjust Usage Types:
  
  If necessary, adjust the usage type of the segment or the segmentation basis to ensure they are compatible. This may involve changing the segment's properties or redefining the segmentation basis.
  
  
  
  Rebuild Segmentation:
  
  After making changes, you may need to rebuild the segmentation to ensure that all components are aligned and that the error is resolved.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidelines on segment usage and segmentation basis configuration.
  
  
  
  Testing:
  
  After making the necessary adjustments, test the segmentation process again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Segmentation in SAP CRM: Segmentation is a key feature in SAP CRM that allows businesses to categorize customers or prospects based on various criteria for targeted marketing and communication.
  Usage Types: Different usage types may include marketing, sales, or service-related segments, and each type has specific requirements and configurations.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP expert or reach out to SAP support for further assistance.