How To Fix CRM_MKTTG_MGR034 - Report &1 to create segmentation basis could not be found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_MGR - CRM Marketing: Messages Master Groups

• Message number: 034

• Message text: Report &1 to create segmentation basis could not be found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_MGR034 - Report &1 to create segmentation basis could not be found ?

  The SAP error message CRM_MKTTG_MGR034 indicates that the system could not find a report to create the segmentation basis for a marketing campaign or activity. This error typically arises in the context of SAP Customer Relationship Management (CRM) when working with marketing functions.
  Cause:
  
  Missing Report: The specific report that is supposed to generate the segmentation basis is either not available or not activated in the system.
  Configuration Issues: There may be configuration issues in the marketing area that prevent the system from identifying the correct report.
  Authorization Issues: The user may not have the necessary authorizations to access the report or the related functionality.
  System Errors: There could be underlying system errors or inconsistencies in the database that prevent the report from being found.
  
  Solution:
  
  
  Check Report Availability:
  
  Verify if the report mentioned in the error message is available in the system. You can do this by checking the transaction codes or report names associated with segmentation in the SAP system.
  If the report is missing, you may need to restore it from a backup or transport it from another system.
  
  
  
  Activate Reports:
  
  If the report exists but is not activated, you may need to activate it. This can usually be done through the transaction code SE38 or SA38, where you can execute or activate reports.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the marketing area to ensure that everything is set up correctly. This includes checking the segmentation settings and ensuring that the necessary parameters are defined.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to execute the report. You can check this in the user roles and profiles assigned to the user.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or patches that may be required.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message and any relevant details about the context in which it occurred.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others related to marketing and segmentation.
  SAP Notes: Search for SAP Notes related to CRM marketing and segmentation issues, as they may provide specific fixes or workarounds.
  User Forums: Check SAP community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.