How To Fix CRM_MKTTG_DS_MISC116 - TREX join index could not be deleted for RFC-destination '&1'


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTTG_DS_MISC - CRM Marketing: Messages Application Log

  • Message number: 116

  • Message text: TREX join index could not be deleted for RFC-destination '&1'

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTTG_DS_MISC116 - TREX join index could not be deleted for RFC-destination '&1' ?

    The SAP error message CRM_MKTTG_DS_MISC116 indicates that there is an issue with the deletion of a TREX join index for a specific RFC destination. This error typically arises in the context of SAP CRM (Customer Relationship Management) and its integration with TREX (Text Retrieval and Extraction), which is used for full-text search capabilities.

    Cause:

    The error can be caused by several factors, including:

    1. RFC Destination Issues: The specified RFC destination (&1) may not be correctly configured or may be down, preventing the system from communicating with the TREX server.

    2. TREX Server Issues: The TREX server itself may be experiencing problems, such as being offline, misconfigured, or having insufficient resources.

    3. Authorization Issues: The user or system may lack the necessary authorizations to delete the join index.

    4. Data Consistency Issues: There may be inconsistencies in the data that prevent the join index from being deleted.

    5. System Configuration: Incorrect settings in the SAP system or TREX configuration can lead to this error.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check RFC Destination:

      • Go to transaction SM59 in SAP and verify the configuration of the RFC destination specified in the error message.
      • Test the connection to ensure it is working properly.
    2. Check TREX Server Status:

      • Ensure that the TREX server is up and running. You can check the TREX administration tools or logs for any issues.
      • If the TREX server is down, restart it and check for any errors in the logs.
    3. Review Authorizations:

      • Ensure that the user or system has the necessary authorizations to perform the deletion of the join index.
    4. Check for Data Consistency:

      • Investigate any potential data inconsistencies that may be causing the issue. This may involve checking the data in the relevant tables or running consistency checks.
    5. Review System Configuration:

      • Check the configuration settings in both SAP and TREX to ensure they are correctly set up for your environment.
    6. Consult Logs:

      • Review the application logs (transaction SLG1) and TREX logs for any additional error messages or warnings that could provide more context about the issue.
    7. Recreate Join Index:

      • If the join index is corrupted or cannot be deleted, you may need to recreate it. This can often be done through the relevant transaction in SAP CRM.
    8. Contact SAP Support:

      • If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance.

    Related Information:

    • TREX Documentation: Review the official SAP documentation for TREX to understand its configuration and management.
    • SAP Notes: Search for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Community Forums: Check SAP Community forums or other online resources for similar issues and solutions shared by other users.

    By following these steps, you should be able to identify and resolve the issue related to the CRM_MKTTG_DS_MISC116 error message.

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