How To Fix CRM_MKTTG_DS_MISC115 - TREX join index with ID &1 could not be deleted for RFC-destin. '&2'


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTTG_DS_MISC - CRM Marketing: Messages Application Log

  • Message number: 115

  • Message text: TREX join index with ID &1 could not be deleted for RFC-destin. '&2'

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTTG_DS_MISC115 - TREX join index with ID &1 could not be deleted for RFC-destin. '&2' ?

    The SAP error message CRM_MKTTG_DS_MISC115 indicates that there is an issue with deleting a TREX join index associated with a specific RFC destination. This error typically arises in the context of SAP CRM (Customer Relationship Management) and its integration with the TREX (Text Retrieval and Extraction) search engine.

    Cause:

    The error can occur due to several reasons, including:

    1. Missing or Inactive RFC Destination: The specified RFC destination (&2) may not be configured correctly or may be inactive.
    2. Authorization Issues: The user executing the deletion may not have the necessary authorizations to perform this action.
    3. Technical Issues with TREX: There may be underlying issues with the TREX system itself, such as connectivity problems or configuration errors.
    4. Index Locking: The join index may be locked by another process, preventing its deletion.
    5. Data Consistency Issues: There may be inconsistencies in the data that prevent the join index from being deleted.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check RFC Destination:

      • Go to transaction SM59 and verify that the RFC destination (&2) is correctly configured and active.
      • Test the connection to ensure it is working properly.
    2. Review Authorizations:

      • Ensure that the user has the necessary authorizations to delete the join index. Check roles and permissions related to TREX and CRM.
    3. Check TREX Status:

      • Verify the status of the TREX system. You can do this by checking the TREX administration tools or logs for any errors or warnings.
      • Ensure that the TREX service is running and accessible.
    4. Release Locks:

      • If the join index is locked, identify the process that is holding the lock and release it if possible. You can use transaction SM12 to check for locks.
    5. Consistency Check:

      • Perform a consistency check on the data related to the join index. This may involve checking for any inconsistencies in the underlying data that could prevent deletion.
    6. Recreate the Join Index:

      • If the join index is corrupted or cannot be deleted, consider recreating it. This may involve dropping the existing index and creating a new one.
    7. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve known issues.

    Related Information:

    • TREX Documentation: Familiarize yourself with the TREX documentation for configuration and troubleshooting.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
    • SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with detailed logs and error messages.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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