How To Fix CRM_MKTTG_DS_MISC013 - No InfoSets were found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_DS_MISC - CRM Marketing: Messages Application Log

• Message number: 013

• Message text: No InfoSets were found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_DS_MISC013 - No InfoSets were found ?

  The SAP error message CRM_MKTTG_DS_MISC013: No InfoSets were found typically occurs in the context of SAP CRM (Customer Relationship Management) when the system is unable to find any InfoSets that match the criteria specified in a marketing or data extraction process. This can happen in various scenarios, such as when trying to execute a marketing campaign or when accessing certain reports.
  Causes:
  
  Missing InfoSets: The most common cause is that there are no InfoSets defined in the system that meet the requirements of the query or report being executed.
  Authorization Issues: The user may not have the necessary authorizations to access the InfoSets.
  Incorrect Configuration: The InfoSets may not be properly configured or activated in the system.
  Data Source Issues: The underlying data sources for the InfoSets may not be available or may have been deleted.
  Transport Issues: If the InfoSets were recently transported from another system, there may have been issues during the transport process.
  
  Solutions:
  
  
  Check InfoSets: 
  
  Go to the transaction code CRMD_ORDER or CRMD_ORDERADM_H and check if the required InfoSets are available.
  Use transaction SE11 to check the InfoSets in the Data Dictionary.
  
  
  
  Create or Activate InfoSets:
  
  If the required InfoSet does not exist, you may need to create it using transaction CRMD_ORDER or CRMD_ORDERADM_H.
  If it exists but is inactive, activate it.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the InfoSets. This can be checked in transaction SU53 after the error occurs.
  
  
  
  Check Data Sources:
  
  Verify that the data sources for the InfoSets are available and correctly configured. This can involve checking the underlying tables or data models.
  
  
  
  Transport Check:
  
  If the InfoSets were recently transported, check the transport logs for any errors and ensure that all necessary objects were included in the transport.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific version of SAP CRM you are using, as there may be known issues or patches available.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SE11: Data Dictionary
  CRMD_ORDER: CRM Order Management
  SU53: Authorization Check
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.