How To Fix CRM_MKTTG_DS_MISC012 - Error generating connection to BW system &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_DS_MISC - CRM Marketing: Messages Application Log

• Message number: 012

• Message text: Error generating connection to BW system &1

What causes this issue?

An error has occurred when attempting to display BW reports from system
&V1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check whether:
System &V1& is a BW System of Release 3.0 or later.
System &V1& is currently available and that the connection to this
system is correct: <DS:TRAN.SM59>Display and Maintain RFC Destinations
</>.
System &V1& contains BW reports. If not, create queries in this system
using the Business Explorer Analyzer.
The remote user in system &V1& has dialog rights and if not, assign
him/her these rights.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_DS_MISC012 - Error generating connection to BW system &1 ?

  The SAP error message CRM_MKTTG_DS_MISC012 indicates that there is an issue with generating a connection to the BW (Business Warehouse) system. This error typically arises in the context of data transfer or integration between SAP CRM (Customer Relationship Management) and SAP BW.
  Causes:
  
  Connection Configuration Issues: The connection settings between the CRM system and the BW system may not be configured correctly. This includes incorrect RFC (Remote Function Call) destination settings.
  Network Issues: There may be network connectivity problems preventing the CRM system from reaching the BW system.
  Authorization Problems: The user or service account used to establish the connection may not have the necessary authorizations in the BW system.
  BW System Availability: The BW system may be down or not available for connections.
  Incorrect BW System Identifier: The identifier for the BW system may be incorrect in the configuration.
  
  Solutions:
  
  
  Check RFC Destination:
  
  Go to transaction SM59 in the SAP GUI.
  Verify the RFC destination settings for the BW system. Ensure that the connection type is correct and that the target system is reachable.
  Test the connection to ensure it is working properly.
  
  
  
  Network Connectivity:
  
  Ensure that there are no network issues between the CRM and BW systems. You can use tools like ping or traceroute to check connectivity.
  
  
  
  User Authorizations:
  
  Check the authorizations of the user or service account used for the connection. Ensure that it has the necessary roles and permissions in the BW system.
  
  
  
  Check BW System Status:
  
  Verify that the BW system is up and running. You can check the system status in the SAP system or consult with your Basis team.
  
  
  
  Review Configuration:
  
  Double-check the configuration settings in the CRM system for the BW connection. Ensure that the system identifier and other parameters are correct.
  
  
  
  Logs and Traces:
  
  Review the application logs and traces for more detailed error messages. You can use transaction SLG1 to check for logs related to the CRM application.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. You can search the SAP Support Portal for notes related to CRM_MKTTG_DS_MISC012.
  Documentation: Review the SAP documentation for CRM and BW integration to ensure that all necessary steps have been followed for configuration.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue causing the CRM_MKTTG_DS_MISC012 error.