How To Fix CRM_MKTTG_DS_MISC015 - Objects are already being processed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_DS_MISC - CRM Marketing: Messages Application Log

• Message number: 015

• Message text: Objects are already being processed

What causes this issue?

The Transaction is blocked by another user.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_DS_MISC015 - Objects are already being processed ?

  The SAP error message CRM_MKTTG_DS_MISC015 indicates that there is an issue with processing marketing objects in the SAP Customer Relationship Management (CRM) system. Specifically, this error occurs when an attempt is made to process marketing objects that are already being processed by another job or transaction. 
  Cause:
  
  Concurrent Processing: The most common cause of this error is that the same marketing object (e.g., campaign, target group) is being processed by multiple jobs or users at the same time.
  Locking Mechanism: SAP uses a locking mechanism to prevent data inconsistencies. If one process has locked the object for processing, other processes will be unable to access it until the lock is released.
  Long-Running Jobs: If a job is taking longer than expected to complete, it may hold the lock for an extended period, causing other jobs to fail with this error.
  
  Solution:
  
  Check Running Jobs: Use transaction codes like SM37 (Job Monitoring) to check for any running jobs that might be processing the same marketing object. If you find a job that is taking too long, you may need to wait for it to complete or terminate it if appropriate.
  Review Lock Entries: You can check for lock entries using transaction SM12. Look for locks related to the marketing objects in question and see if they are held by a specific user or job.
  Retry Processing: Once you have confirmed that no other jobs are processing the same object, you can retry the operation that caused the error.
  Increase Job Processing Capacity: If this is a frequent issue, consider reviewing the job scheduling and processing capacity to ensure that jobs are not overlapping unnecessarily.
  Consult SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM37 (Job Monitoring), SM12 (Lock Entries), and SM21 (System Log) for troubleshooting.
  SAP Documentation: Review SAP documentation related to CRM marketing functions for best practices on managing marketing objects and jobs.
  Performance Tuning: If this error occurs frequently, consider performance tuning of the CRM system to handle concurrent processing more effectively.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with SAP directly for further assistance.