How To Fix CRM_MKTTG308 - Program & does not exist and therefore could not be scheduled

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG - CRM Marketing: Messages for Target Group Selection

• Message number: 308

• Message text: Program & does not exist and therefore could not be scheduled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG308 - Program & does not exist and therefore could not be scheduled ?

  The SAP error message CRM_MKTTG308 typically indicates that a program or job that is supposed to be scheduled does not exist in the system. This can occur in various contexts, particularly in SAP CRM (Customer Relationship Management) when dealing with marketing campaigns or similar processes.
  Cause:
  
  
  Missing Program: The program that is referenced in the scheduling process is not available in the system. This could be due to:
  
  The program was never created or transported to the system.
  The program was deleted or deactivated.
  There is a typo or incorrect reference in the scheduling configuration.
  
  
  
  Authorization Issues: The user may not have the necessary authorizations to access or execute the program.
  
  
  Transport Issues: If the program was recently transported from another system, there may have been issues during the transport process.
  
  
  Solution:
  
  
  Check Program Existence:
  
  Use transaction code SE38 or SE80 to check if the program exists in the system. If it does not exist, you may need to create it or transport it from another system.
  
  
  
  Verify Configuration:
  
  Check the configuration settings where the program is referenced. Ensure that the program name is correct and that there are no typos.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to execute the program. You can check this using transaction SU53 or by consulting with your security team.
  
  
  
  Transport Issues:
  
  If the program was supposed to be transported, check the transport logs for any errors. You may need to re-transport the program or resolve any issues that occurred during the transport.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or notes related to the specific program or process you are working with. SAP Notes may provide additional insights or solutions.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. Provide them with the error message and any relevant details about the context in which it occurred.
  
  
  
  Related Information:
  
  Transaction Codes: SE38 (ABAP Editor), SE80 (Object Navigator), SU53 (Authorization Check), SM37 (Job Monitoring).
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP Help Portal for documentation related to CRM marketing and job scheduling.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.