How To Fix CRM_MKTTG309 - No authorization for scheduling jobs

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG - CRM Marketing: Messages for Target Group Selection

• Message number: 309

• Message text: No authorization for scheduling jobs

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG309 - No authorization for scheduling jobs ?

  The SAP error message CRM_MKTTG309 indicates that a user does not have the necessary authorization to schedule jobs in the SAP system. This error typically arises in the context of SAP CRM (Customer Relationship Management) when a user attempts to perform actions that require specific permissions related to job scheduling.
  Cause:
  The primary cause of this error is a lack of appropriate authorizations assigned to the user role. In SAP, authorization checks are performed to ensure that users have the necessary permissions to execute certain functions. If a user tries to schedule a job without the required authorization, the system will generate this error message.
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error. This will show you the last authorization check that failed and provide insights into which specific authorization object is missing.
  
  
  
  Review Role Assignments:
  
  Go to transaction code PFCG to review the roles assigned to the user. Ensure that the roles include the necessary authorizations for job scheduling.
  
  
  
  Modify Roles:
  
  If the required authorizations are missing, you may need to modify the existing roles or create a new role that includes the necessary authorizations. Common authorization objects related to job scheduling include:
  
  S_BTCH_ADM: Authorization for batch job administration.
  S_BTCH_JOB: Authorization for job management.
  
  
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, contact your SAP security team or administrator. They can help you identify the missing authorizations and make the necessary adjustments.
  
  
  
  Testing:
  
  After making changes to the roles or authorizations, have the user log out and log back in to ensure that the new authorizations take effect. Then, attempt to schedule the job again.
  
  
  
  Related Information:
  
  Authorization Objects: Understanding the specific authorization objects related to job scheduling can help in troubleshooting. You can find more information about these objects in the SAP documentation or by consulting with your SAP security team.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance on authorization issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SM37: To monitor job status.
  SM36: To define and schedule jobs.
  SU01: To manage user accounts and roles.
  
  
  
  By following these steps, you should be able to resolve the CRM_MKTTG309 error and successfully schedule jobs in the SAP system.