How To Fix CRM_MKTTG304 - Job with name &1 and number &2 already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG - CRM Marketing: Messages for Target Group Selection

• Message number: 304

• Message text: Job with name &1 and number &2 already exists

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG304 - Job with name &1 and number &2 already exists ?

  The SAP error message CRM_MKTTG304 indicates that there is an attempt to create a job with a name and number that already exists in the system. This typically occurs in the context of job scheduling within the SAP CRM (Customer Relationship Management) module, particularly when dealing with marketing campaigns or similar processes.
  Cause:
  
  
  Duplicate Job Creation: The error arises when a job with the same name and number is already scheduled or exists in the system. This can happen if:
  
  A job was previously created and not deleted.
  There is a retry mechanism that attempts to create the job again without checking for existing jobs.
  A manual attempt to create a job with the same identifiers.
  
  
  
  System Configuration: Sometimes, system settings or configurations may lead to unintended duplicate job creation.
  
  
  Solution:
  
  
  Check Existing Jobs: 
  
  Use transaction codes like SM37 (Job Monitoring) to check for existing jobs with the same name and number. If you find the job, you can either delete it or wait for it to complete.
  
  
  
  Modify Job Parameters: 
  
  If you need to create a new job, consider changing the job name or number to avoid conflicts with existing jobs.
  
  
  
  Error Handling in Code: 
  
  If this error is occurring due to custom code or a program, ensure that there is proper error handling and checks in place to prevent the creation of duplicate jobs.
  
  
  
  Job Deletion: 
  
  If the existing job is no longer needed, you can delete it using the job management tools in SAP.
  
  
  
  Consult Documentation: 
  
  Review SAP documentation or notes related to job scheduling in CRM to ensure compliance with best practices.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM37 for job monitoring and SM36 for job creation.
  SAP Notes: Check SAP Notes for any known issues or patches related to job scheduling in your version of SAP CRM.
  System Logs: Review system logs for additional context or related errors that may provide more insight into the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.