How To Fix CRM_MKTTG302 - Job with job name &1 and job number &2 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG - CRM Marketing: Messages for Target Group Selection

• Message number: 302

• Message text: Job with job name &1 and job number &2 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG302 - Job with job name &1 and job number &2 not found ?

  The SAP error message CRM_MKTTG302 indicates that a job with the specified job name and job number could not be found. This error typically occurs in the context of background processing in SAP, particularly when dealing with marketing or campaign management jobs in the CRM module.
  Causes:
  
  Job Deletion: The job may have been deleted or canceled before the system attempted to access it.
  Job Not Scheduled: The job may not have been scheduled correctly, or it may have failed to start.
  Job Name/Number Mismatch: There could be a mismatch in the job name or job number being referenced.
  Authorization Issues: The user may not have the necessary authorizations to view or access the job.
  System Issues: There could be underlying system issues or inconsistencies in the job scheduling system.
  
  Solutions:
  
  Check Job Status: Use transaction code SM37 to check the status of the job. Look for the job name and number to see if it exists or if it has been canceled.
  Re-schedule the Job: If the job is not found, you may need to re-schedule it. Ensure that all parameters are correctly set.
  Verify Job Name/Number: Double-check the job name and number you are using to ensure they are correct.
  Check Authorizations: Ensure that the user has the necessary authorizations to view and manage jobs in the system.
  Review Logs: Check the system logs for any related errors or warnings that might provide more context about why the job could not be found.
  Consult Basis Team: If the issue persists, consult your SAP Basis team to investigate any potential system issues or inconsistencies.
  
  Related Information:
  
  Transaction Codes: 
  
  SM37: Job Monitoring
  SM36: Job Scheduling
  SM21: System Log
  
  
  Documentation: Refer to SAP Help documentation for more details on job management and troubleshooting.
  SAP Notes: Check for any relevant SAP Notes that might address known issues related to job scheduling and management.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.