How To Fix CRM_MKTTG300 - Enter the GUID or the job name and job number

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG - CRM Marketing: Messages for Target Group Selection

• Message number: 300

• Message text: Enter the GUID or the job name and job number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG300 - Enter the GUID or the job name and job number ?

  The SAP error message CRM_MKTTG300 typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with marketing functions. This error indicates that the system requires either a GUID (Globally Unique Identifier) or a combination of a job name and job number to proceed with a specific operation, such as executing a marketing campaign or retrieving data related to a marketing job.
  Cause:
  
  Missing Input: The most common cause of this error is that the user has not provided the necessary input (GUID or job name and job number) in the relevant fields.
  Incorrect Input: The input provided may be incorrect or not formatted properly, leading the system to be unable to recognize it.
  System Configuration: There may be issues with the configuration of the marketing job or the related data in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the job or GUID in question.
  
  Solution:
  
  Provide Required Input: Ensure that you enter either the GUID or the job name and job number in the appropriate fields. Double-check for any typos or formatting issues.
  Check Job Status: If you are trying to access a specific job, verify that the job exists and is in a status that allows it to be accessed.
  Consult Documentation: Refer to the SAP documentation or help files for guidance on the specific fields and their expected formats.
  Authorization Check: Ensure that you have the necessary permissions to access the marketing jobs or GUIDs. If not, contact your system administrator to obtain the required authorizations.
  System Configuration: If the issue persists, it may be necessary to check the system configuration or consult with your SAP Basis team to ensure that everything is set up correctly.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help you navigate to the correct screens or functions.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem continues after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.