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How To Fix CRM_MKTTG200 - Error storing data on database; contact Hotline


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTTG - CRM Marketing: Messages for Target Group Selection

  • Message number: 200

  • Message text: Error storing data on database; contact Hotline

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTTG200 - Error storing data on database; contact Hotline ?

    The SAP error message CRM_MKTTG200, which indicates an issue with storing data in the database, can arise from various causes. Here’s a breakdown of potential causes, solutions, and related information:

    Causes:

    1. Database Locking Issues: The database might be locked due to another transaction or process that is currently using the same data.
    2. Data Integrity Violations: The data being stored may violate integrity constraints, such as primary key or foreign key constraints.
    3. Insufficient Authorizations: The user may not have the necessary permissions to perform the operation.
    4. Database Connection Problems: There could be issues with the connection to the database, such as network problems or database server downtime.
    5. Data Type Mismatches: The data being inserted may not match the expected data types defined in the database schema.
    6. System Resource Limitations: The database may be running out of space or other resources, preventing new data from being stored.

    Solutions:

    1. Check Database Locks: Use transaction codes like SM12 to check for and resolve any locks on the database.
    2. Review Data Integrity: Ensure that the data being entered adheres to all integrity constraints. Check for duplicates or invalid references.
    3. Verify Authorizations: Ensure that the user has the necessary authorizations to perform the operation. This can be checked in transaction SU53 or SU01.
    4. Test Database Connection: Verify that the connection to the database is stable and functioning. Check for any network issues or database server status.
    5. Validate Data Types: Ensure that the data being submitted matches the expected data types in the database schema.
    6. Monitor System Resources: Check the database for available space and other resources. If necessary, free up space or increase resources.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), ST22 (Dump Analysis), and SLG1 (Application Log) to gather more information about the error.
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches and updates.
    • Contact SAP Support: If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance, especially if the error message suggests contacting the hotline.

    Best Practices:

    • Regularly monitor and maintain the database to prevent issues related to performance and resource limitations.
    • Implement proper error handling in your applications to gracefully manage database errors and provide meaningful feedback to users.
    • Keep your SAP system and database up to date with the latest patches and updates to minimize the risk of encountering known issues.

    By following these guidelines, you should be able to diagnose and resolve the CRM_MKTTG200 error effectively.

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