How To Fix CRM_MKTTG020 - Select the node "Base selection" or "Additional conditions"

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG - CRM Marketing: Messages for Target Group Selection

• Message number: 020

• Message text: Select the node "Base selection" or "Additional conditions"

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG020 - Select the node "Base selection" or "Additional conditions" ?

  The SAP error message CRM_MKTTG020 typically occurs in the context of SAP CRM (Customer Relationship Management) when working with marketing functions, particularly in the area of campaign management or segmentation. This error indicates that the user has not selected the required nodes for base selection or additional conditions in a marketing campaign or segmentation process.
  Cause:
  The error arises when:
  
  The user attempts to execute a function (like creating a campaign or segment) without selecting the necessary nodes in the selection criteria.
  The "Base selection" or "Additional conditions" nodes are not properly configured or selected in the marketing planning or segmentation screen.
  
  Solution:
  To resolve this error, follow these steps:
  
  
  Check Selection Criteria:
  
  Go back to the selection screen where you are defining your campaign or segment.
  Ensure that you have selected at least one node under "Base selection" or "Additional conditions".
  
  
  
  Select Appropriate Nodes:
  
  If you are using a predefined selection, make sure that it is correctly set up and that you have selected it.
  If you are creating a new selection, ensure that you have defined the criteria correctly and selected the relevant nodes.
  
  
  
  Review Configuration:
  
  If you are an administrator or have access to configuration settings, check the configuration of the marketing area to ensure that the nodes are properly defined and available for selection.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for detailed guidance on how to set up base selections and additional conditions in your specific version of SAP CRM.
  
  
  
  Seek Help from SAP Support:
  
  If the issue persists after following the above steps, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to marketing and campaign management, such as CRMD_ORDER, CRMD_ORDERADM_H, etc.
  User Roles and Authorizations: Ensure that your user role has the necessary authorizations to access and modify marketing campaigns and segments.
  Training and Documentation: Consider undergoing training or reviewing documentation specific to SAP CRM marketing functionalities to better understand how to navigate and utilize the system effectively.
  
  By following these steps, you should be able to resolve the CRM_MKTTG020 error and proceed with your marketing activities in SAP CRM.