How To Fix CRM_MKTTG017 - Target group will be selected in the background

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG - CRM Marketing: Messages for Target Group Selection

• Message number: 017

• Message text: Target group will be selected in the background

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG017 - Target group will be selected in the background ?

  The SAP error message CRM_MKTTG017 indicates that the target group selection process is being executed in the background. This typically occurs in the context of SAP Customer Relationship Management (CRM) when you are trying to create or manage target groups for marketing campaigns.
  Cause:
  The error message CRM_MKTTG017 is not necessarily an error in the traditional sense but rather an informational message indicating that the system has decided to process the target group selection in the background. This can happen for several reasons, including:
  
  
  Large Data Volume: If the target group selection involves a large volume of data, the system may opt to run the selection in the background to avoid performance issues or timeouts in the user interface.
  
  
  Long-Running Processes: If the selection criteria are complex or if the underlying data is extensive, the system may determine that it is more efficient to handle the process in the background.
  
  
  System Configuration: Certain configurations in the SAP system may dictate that specific processes are run in the background to optimize performance.
  
  
  Solution:
  To address the message and ensure that the target group selection is completed successfully, you can take the following steps:
  
  
  Check Background Jobs: After receiving the message, check the status of background jobs in transaction code SM37. Look for jobs related to your target group selection and verify if they have completed successfully.
  
  
  Monitor Job Logs: Review the logs of the background job to identify any issues or errors that may have occurred during processing.
  
  
  Adjust Selection Criteria: If the selection is taking too long, consider simplifying the selection criteria or breaking it down into smaller segments to improve performance.
  
  
  Increase System Resources: If the issue is related to system performance, consider discussing with your SAP Basis team about increasing system resources or optimizing the database.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to CRM target group selection for any specific recommendations or best practices.
  
  
  Contact SAP Support: If the issue persists or if you encounter specific errors in the background job logs, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and SM37 for monitoring jobs.
  Performance Tuning: Look into performance tuning options for your SAP system, especially if you frequently encounter long-running background jobs.
  SAP Notes: Search for SAP Notes related to CRM target group selection for any known issues or patches that may address performance concerns.
  
  By following these steps, you should be able to manage the CRM_MKTTG017 message effectively and ensure that your target group selections are processed as needed.