How To Fix CRM_MKTSC_UI003 - Scenario set does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTSC_UI - Message class for package CRM_MKTSC_UI

• Message number: 003

• Message text: Scenario set does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTSC_UI003 - Scenario set does not exist ?

  The SAP error message CRM_MKTSC_UI003: Scenario set does not exist typically occurs in the SAP Customer Relationship Management (CRM) module, particularly when working with marketing scenarios. This error indicates that the system is unable to find the specified scenario set that you are trying to access or use.
  Causes:
  
  Missing Scenario Set: The scenario set you are trying to access has not been created or has been deleted.
  Incorrect Configuration: The scenario set may not be properly configured or activated in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the scenario set.
  Transport Issues: If the scenario set was transported from another system, it may not have been transported correctly or completely.
  Data Consistency Issues: There may be inconsistencies in the data that prevent the system from recognizing the scenario set.
  
  Solutions:
  
  
  Check Scenario Set Existence:
  
  Go to the relevant transaction (e.g., CRMD_ORDER or CRMD_ORDERADM_H) and check if the scenario set exists in the system.
  Use transaction CRMD_ORDER to navigate to the marketing scenario and verify its existence.
  
  
  
  Create or Activate Scenario Set:
  
  If the scenario set does not exist, you may need to create it. This can typically be done in the customizing settings under the marketing area.
  If it exists but is inactive, activate it.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the scenario set. This can be checked with the help of your SAP security team.
  
  
  
  Check Transport Requests:
  
  If the scenario set was supposed to be transported from another system, verify that the transport request was completed successfully and that all necessary objects were included.
  
  
  
  Data Consistency Check:
  
  Run any relevant consistency checks or reports to identify and resolve data inconsistencies.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific version of your CRM system for any known issues or additional troubleshooting steps.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and customizing transactions for marketing.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.