How To Fix CRM_MKTSC_UI001 - Data has not been saved; see log

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTSC_UI - Message class for package CRM_MKTSC_UI

• Message number: 001

• Message text: Data has not been saved; see log

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTSC_UI001 - Data has not been saved; see log ?

  The SAP error message CRM_MKTSC_UI001 indicates that data has not been saved in the CRM Marketing System, and it suggests checking the log for more details. This error can occur for various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Validation Errors: There may be validation rules that are not met, causing the save operation to fail.
  Authorization Issues: The user may not have the necessary permissions to save the data.
  Technical Errors: There could be issues with the underlying database or application logic that prevent data from being saved.
  Incomplete Data: Required fields may be missing or incorrectly filled out.
  System Configuration: There may be configuration issues in the CRM system that affect data saving.
  
  Solutions:
  
  Check the Log: The first step is to check the application log for detailed error messages. You can do this by navigating to transaction code SLG1 in SAP and filtering for the relevant log entries.
  Review Data Input: Ensure that all required fields are filled out correctly and that the data adheres to any validation rules.
  Check Authorizations: Verify that the user has the necessary authorizations to perform the save operation. This can be done by checking the user's roles and authorizations in transaction SU53.
  Consult with Technical Support: If the issue persists, it may be necessary to involve technical support or a developer to investigate any underlying technical issues.
  System Configuration Review: If there are configuration issues, a review of the CRM settings may be required to ensure everything is set up correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SU53 (Authorization Check), and SE80 (Object Navigator) for debugging.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address known issues related to this error message.
  Documentation: Review the official SAP documentation for CRM Marketing to understand the data model and any specific requirements for saving data.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution. If the problem continues, consider reaching out to SAP support for further assistance.