How To Fix CRM_MKTSC110 - Consistency check created messages; see message log for details

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTSC - Scenario Planning: Messages

• Message number: 110

• Message text: Consistency check created messages; see message log for details

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTSC110 - Consistency check created messages; see message log for details ?

  The SAP error message CRM_MKTSC110 indicates that there is a consistency check failure related to marketing documents or messages in the SAP Customer Relationship Management (CRM) module. This error typically arises during the processing of marketing campaigns or when creating marketing messages, and it suggests that there are inconsistencies in the data that need to be addressed.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Data Inconsistencies: There may be missing or incorrect data in the marketing documents, such as invalid target groups, missing attributes, or incorrect status.
  Configuration Issues: The marketing configuration settings may not be properly set up, leading to inconsistencies in how messages are processed.
  Missing Master Data: Required master data (like customers, products, etc.) may be missing or not properly maintained.
  System Bugs: Occasionally, there may be bugs or issues in the SAP system that lead to this error.
  
  Solution:
  To resolve the CRM_MKTSC110 error, you can follow these steps:
  
  
  Check the Message Log: The error message suggests checking the message log for more details. This log will provide specific information about what caused the inconsistency. You can access the message log through the transaction code SLG1 or by navigating to the relevant area in the CRM application.
  
  
  Review Data: Examine the marketing documents and related data for any inconsistencies. Ensure that all required fields are filled out correctly and that the data is valid.
  
  
  Validate Master Data: Ensure that all necessary master data (customers, products, etc.) is available and correctly maintained in the system.
  
  
  Check Configuration: Review the marketing configuration settings in the SAP system to ensure they are set up correctly. This may involve checking settings related to target groups, campaign management, and message processing.
  
  
  Run Consistency Checks: If available, run any consistency checks or reports provided by SAP to identify and rectify data issues.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to CRM marketing to see if there are any known issues or additional troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They may provide patches or additional guidance based on the specific details of your system.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and CRMD_ORDERADM_I for managing marketing documents.
  SAP Notes: Search for SAP Notes related to CRM marketing errors, as they may provide specific fixes or workarounds.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the underlying issues causing the CRM_MKTSC110 error in your SAP system.