How To Fix CRM_MKTSC103 - Could not connect to BI system

CRM_MKTSC103 - Overview

• Message type: E = Error

• Message class: CRM_MKTSC - Scenario Planning: Messages

• Message number: 103

• Message text: Could not connect to BI system

What causes this issue?

The connection to the BI system is not available.

System Response

The system cannot update the scenario accruals, and cannot display the
scenario analyses.

How to fix this error?

Contact system administration.

Procedure for System Administrators

The BI system may be down, or the connection may not be properly set up
in Customizing.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTSC103 - Could not connect to BI system ?

  The SAP error message CRM_MKTSC103: Could not connect to BI system typically indicates that there is an issue with the connection between the SAP CRM (Customer Relationship Management) system and the SAP BI (Business Intelligence) system. This can occur due to various reasons, including configuration issues, network problems, or authorization issues.
  Causes
  
  
  
  Configuration Issues: The connection settings between the CRM and BI systems may not be correctly configured. This includes incorrect RFC (Remote Function Call) destination settings.
  
  
  Network Problems: There may be network connectivity issues preventing the CRM system from reaching the BI system.
  
  
  Authorization Issues: The user credentials used for the connection may not have the necessary authorizations to access the BI system.
  
  
  BI System Down: The BI system may be down or not running, which would prevent any connections.
  
  
  Version Compatibility: There may be compatibility issues between the versions of the CRM and BI systems.
  
  
  Solutions
  
  
  Check RFC Destination:
  
  Go to transaction SM59 in the SAP GUI.
  Verify