How To Fix CRM_MKTPROF037 - Partner number for GUID & cannot be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPROF - CRM Marketing: Online Profile Maintenance

• Message number: 037

• Message text: Partner number for GUID & cannot be determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPROF037 - Partner number for GUID & cannot be determined ?

  The SAP error message CRM_MKTPROF037 indicates that the system is unable to determine the partner number for a given GUID (Globally Unique Identifier). This error typically occurs in the context of CRM (Customer Relationship Management) when the system is trying to access or process partner data associated with a specific business object.
  Causes:
  
  Missing Partner Data: The partner data for the specified GUID may not exist in the system. This could happen if the partner was not created or if it was deleted.
  Incorrect GUID: The GUID provided may be incorrect or not properly formatted, leading the system to fail in locating the corresponding partner.
  Data Inconsistency: There may be inconsistencies in the database, such as missing entries in the partner tables.
  Authorization Issues: The user may not have the necessary authorizations to access the partner data.
  Configuration Issues: There may be configuration issues in the CRM system that prevent the proper mapping of partners.
  
  Solutions:
  
  Check Partner Data: Verify that the partner data exists for the specified GUID. You can do this by using transaction codes like BP (Business Partner) to search for the partner.
  Validate GUID: Ensure that the GUID being used is correct and corresponds to an existing partner in the system.
  Data Consistency Check: Run consistency checks on the CRM database to identify and resolve any inconsistencies. This may involve checking the relevant tables for missing entries.
  Authorization Check: Ensure that the user has the necessary authorizations to access the partner data. This may involve checking user roles and permissions.
  Review Configuration: Check the configuration settings in the CRM system related to partner determination and ensure they are set up correctly.
  Debugging: If the issue persists, consider debugging the process to identify where the failure occurs. This may require technical expertise.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for Business Partner, CRMD_ORDER for CRM Order Management, and SE11 for Data Dictionary to check table structures.
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal. There may be specific patches or updates that address this issue.
  Documentation: Review SAP documentation on partner determination and business partner management for best practices and troubleshooting steps.
  
  If the issue continues after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.