How To Fix CRM_MKTPROF039 - Profile and attribute set must vary

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPROF - CRM Marketing: Online Profile Maintenance

• Message number: 039

• Message text: Profile and attribute set must vary

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPROF039 - Profile and attribute set must vary ?

  The SAP error message CRM_MKTPROF039 indicates that there is an issue with the marketing profile and attribute set configuration in the SAP Customer Relationship Management (CRM) system. Specifically, the error message states that the profile and attribute set must vary, meaning that the system expects different configurations for different scenarios or conditions, but the current setup does not meet this requirement.
  Cause:
  
  Configuration Issue: The marketing profile and attribute set are not configured to allow variations based on certain criteria (e.g., market segment, product type, etc.).
  Inconsistent Data: There may be inconsistencies in the data that are causing the system to expect variations that are not present.
  Missing Attributes: Required attributes for the marketing profile may be missing or not properly defined.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for marketing profiles and attribute sets in the SAP CRM system.
  Ensure that the profiles are set up to allow variations as needed. This may involve adjusting settings to allow for different attribute sets based on specific criteria.
  
  
  
  Review Attribute Sets:
  
  Verify that the attribute sets associated with the marketing profiles are correctly defined and include all necessary attributes.
  Ensure that the attribute sets are assigned to the correct marketing profiles.
  
  
  
  Data Consistency:
  
  Check for any inconsistencies in the data that may be causing the error. This includes ensuring that all relevant data entries are complete and accurate.
  If necessary, clean up or update the data to resolve any discrepancies.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for detailed guidance on configuring marketing profiles and attribute sets.
  Look for any specific notes or updates related to the error message in the SAP Notes database.
  
  
  
  Testing:
  
  After making changes, test the configuration to ensure that the error no longer occurs and that the marketing profiles function as expected.
  
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant notes or patches that may address this specific error.
  Transaction Codes: Familiarize yourself with transaction codes related to marketing profile configuration, such as CRMD_ORDER for managing marketing documents.
  User Roles: Ensure that the user has the appropriate roles and authorizations to make changes to marketing profiles and attribute sets.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP expert or reach out to SAP support for further assistance.