How To Fix CRM_MKTPROF036 - Assignment of business partner &1 to profile &2 deleted


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPROF - CRM Marketing: Online Profile Maintenance

  • Message number: 036

  • Message text: Assignment of business partner &1 to profile &2 deleted

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPROF036 - Assignment of business partner &1 to profile &2 deleted ?

    The SAP error message CRM_MKTPROF036 indicates that the assignment of a business partner (BP) to a marketing profile has been deleted. This can occur in the context of SAP Customer Relationship Management (CRM) when there are issues with the configuration or data integrity related to business partner assignments.

    Cause:

    1. Manual Deletion: The assignment of the business partner to the marketing profile may have been manually deleted by a user.
    2. Data Consistency Issues: There may be inconsistencies in the data, such as the business partner no longer existing or being marked for deletion.
    3. Profile Configuration Changes: Changes in the marketing profile configuration could lead to the removal of certain business partners.
    4. Authorization Issues: Lack of proper authorizations may prevent the system from recognizing the assignment.
    5. System Errors: There could be underlying system errors or bugs that lead to the deletion of the assignment.

    Solution:

    1. Reassign the Business Partner: If the deletion was unintentional, you can reassign the business partner to the marketing profile through the relevant transaction in SAP CRM.
    2. Check Data Integrity: Verify that the business partner exists and is active. You can do this by checking the business partner master data.
    3. Review Change Logs: Check the change logs to see if there were any recent changes made to the marketing profile or business partner assignments.
    4. Authorization Check: Ensure that the user has the necessary authorizations to view and manage business partner assignments.
    5. Consult Documentation: Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
    6. Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRMD_ORDER (CRM Order Management), and CRMD_ORDERADM_H (Order Administration).
    • Business Partner Roles: Understand the roles assigned to business partners, as these can affect their assignment to marketing profiles.
    • Marketing Profile Configuration: Review the configuration settings for marketing profiles in the SAP CRM system to ensure they are set up correctly.
    • SAP Notes: Search for SAP Notes related to CRM_MKTPROF036 for any known issues or fixes.

    By following these steps, you should be able to diagnose and resolve the issue related to the error message CRM_MKTPROF036.

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