How To Fix CRM_MKTPR804 - Conversion of product association rules finished


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPR - CRM Marketing: Product Proposal CUD Products

  • Message number: 804

  • Message text: Conversion of product association rules finished

  • Show details Hide details
  • What causes this issue?

    Conversion of the product association rules has been completed by the
    XPRA.
    This message is displayed once all clients have been converted.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPR804 - Conversion of product association rules finished ?

    The SAP error message CRM_MKTPR804 typically indicates an issue related to the conversion of product association rules in the SAP Customer Relationship Management (CRM) system. This error can occur during the execution of processes that involve product associations, such as marketing campaigns or product recommendations.

    Cause:

    The error can be caused by several factors, including:

    1. Data Inconsistencies: There may be inconsistencies or missing data in the product association rules that are being processed.
    2. Configuration Issues: Incorrect configuration settings in the CRM system related to product associations or marketing.
    3. System Performance: Performance issues or timeouts during the conversion process, especially if dealing with a large volume of data.
    4. Authorization Issues: Lack of necessary authorizations for the user executing the process.

    Solution:

    To resolve the CRM_MKTPR804 error, you can take the following steps:

    1. Check Data Integrity: Verify the integrity of the product association rules. Ensure that all necessary data is present and correctly formatted.
    2. Review Configuration: Check the configuration settings related to product associations in the CRM system. Ensure that they are set up correctly.
    3. Monitor System Performance: If the error is related to performance, consider optimizing the system or increasing resources. You may also want to check for any long-running processes that could be affecting performance.
    4. Check Authorizations: Ensure that the user executing the process has the necessary authorizations to perform the conversion of product association rules.
    5. Review Logs: Check the application logs for more detailed error messages or warnings that could provide additional context about the issue.
    6. Consult Documentation: Refer to SAP documentation or notes related to CRM product associations for any specific guidance or known issues.
    7. Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance.

    Related Information:

    • SAP Notes: Look for relevant SAP Notes that may address this specific error or provide patches and updates.
    • Transaction Codes: Familiarize yourself with transaction codes related to product associations and marketing in SAP CRM, such as CRMD_ORDER or CRMD_ORDERADM_H.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.

    By following these steps, you should be able to identify and resolve the underlying cause of the CRM_MKTPR804 error in your SAP system.

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