How To Fix CRM_MKTPR803 - Rule conversion: Client &1 started

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPR - CRM Marketing: Product Proposal CUD Products

• Message number: 803

• Message text: Rule conversion: Client &1 started

What causes this issue?

Conversion of rules has been started for client &V1&.
This information message is displayed for each client.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPR803 - Rule conversion: Client &1 started ?

  The SAP error message CRM_MKTPR803 typically indicates an issue related to the conversion of marketing attributes or rules in the SAP Customer Relationship Management (CRM) system. The message "Rule conversion: Client &1 started" suggests that a process related to rule conversion has been initiated for a specific client, but it may not be completing successfully.
  Cause:
  
  Data Inconsistencies: There may be inconsistencies or issues with the data in the marketing rules or attributes that are being converted.
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to problems during the conversion process.
  System Performance: If the system is under heavy load or if there are performance issues, the conversion process may not complete as expected.
  Missing Authorizations: The user executing the conversion may not have the necessary authorizations to perform the operation.
  
  Solution:
  
  Check Logs: Review the application logs and system logs for any additional error messages or warnings that can provide more context about the issue.
  Data Validation: Validate the data related to the marketing rules and attributes to ensure there are no inconsistencies or errors.
  Configuration Review: Check the configuration settings in the CRM system to ensure they are set up correctly for the marketing rules.
  Performance Monitoring: Monitor system performance to ensure that it is not affecting the conversion process. If necessary, consider running the conversion during off-peak hours.
  User Authorizations: Ensure that the user executing the conversion has the necessary authorizations to perform the operation.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches or updates.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or others related to marketing and CRM to investigate further.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with the error message details and any logs you have reviewed.
  Documentation: Refer to the official SAP documentation for CRM marketing processes to understand the expected behavior and configuration settings.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.