How To Fix CRM_MKTPR802 - XPRA not valid for old CRM Release &1 (only for 2.0B, 2.0C)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPR - CRM Marketing: Product Proposal CUD Products

• Message number: 802

• Message text: XPRA not valid for old CRM Release &1 (only for 2.0B, 2.0C)

What causes this issue?

The XPRA is not valid for the old CRM Release &V1&. Prior to upgrade,
the system must be Release 2.0B or 2.0C.

System Response

The XPRA is not performed.

How to fix this error?

No action necessary.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPR802 - XPRA not valid for old CRM Release &1 (only for 2.0B, 2.0C) ?

  The SAP error message CRM_MKTPR802 indicates that the XPRA (cross-application program) is not valid for older versions of the CRM system, specifically for versions 2.0B and 2.0C. This error typically arises during an upgrade or when trying to execute a program that is not compatible with the current version of the CRM system.
  Cause:
  
  Version Compatibility: The XPRA you are trying to execute is designed for a newer version of the CRM system and is not compatible with the older versions (2.0B, 2.0C).
  Upgrade Path Issues: If you are attempting to upgrade from an older version to a newer one, certain XPRA programs may not be applicable or available for the older versions.
  Missing or Incorrect Configuration: The system may not be properly configured to recognize the XPRA due to missing components or incorrect settings.
  
  Solution:
  
  Check Version Compatibility: Ensure that the XPRA you are trying to run is indeed compatible with your current version of CRM. You may need to consult SAP documentation or support for the specific XPRA version.
  Upgrade to a Supported Version: If feasible, consider upgrading your CRM system to a version that supports the XPRA you are trying to execute. This may involve a more extensive upgrade process.
  Use Alternative Programs: If the XPRA is not applicable, look for alternative programs or methods to achieve the desired outcome without using the incompatible XPRA.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide guidance on how to handle it.
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP Support for assistance, especially if this is part of a larger upgrade or migration project.
  
  Related Information:
  
  SAP Notes: Look for SAP Notes related to CRM upgrades and XPRA programs. These notes often contain important information about compatibility and known issues.
  Documentation: Review the upgrade guides and release notes for your specific CRM version to understand the changes and requirements.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to address the CRM_MKTPR802 error and proceed with your CRM system operations.