How To Fix CRM_MKTPR307 - Process information batch ID &1, destination &2 cannot be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPR - CRM Marketing: Product Proposal CUD Products

• Message number: 307

• Message text: Process information batch ID &1, destination &2 cannot be deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPR307 - Process information batch ID &1, destination &2 cannot be deleted ?

  The SAP error message CRM_MKTPR307 indicates that a specific process information batch (identified by the batch ID and destination) cannot be deleted. This error typically arises in the context of SAP Customer Relationship Management (CRM) when attempting to delete a marketing-related batch process.
  Causes:
  
  Batch in Use: The batch ID you are trying to delete may still be in use by other processes or transactions. If there are active references to this batch, SAP will prevent its deletion.
  Authorization Issues: The user may not have the necessary authorizations to delete the specified batch.
  System Lock: The batch might be locked by another user or process, preventing deletion.
  Data Integrity Constraints: There may be data integrity rules in place that prevent the deletion of certain batches if they are linked to other data records.
  
  Solutions:
  
  Check Usage: Verify if the batch ID is currently being used in any active processes. You can do this by checking related transactions or reports that might reference the batch.
  Release Locks: If the batch is locked, identify the user or process that is holding the lock and resolve it. You can use transaction codes like SM12 to check for locks.
  Authorization Check: Ensure that the user attempting to delete the batch has the necessary authorizations. You may need to consult with your SAP security team to verify and adjust authorizations if needed.
  Review Dependencies: Check for any dependencies or relationships that might prevent deletion. This could involve reviewing related marketing campaigns, activities, or other linked data.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional context or updates that may address the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_MKTPR (Marketing Planning) and others that may help in managing marketing processes.
  SAP Notes: Search for SAP Notes related to CRM_MKTPR307 for any patches or updates that might resolve known issues.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance, providing them with the error message details and any steps you have already taken.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.